Because her look is unconventional, which a lot of blind shallow "we love Barbie" people put in the category of "ugly", simply because they have no other category to put her in, which is of course stupid. Also they're jealous, and need to find *some* invalid reason to hate on her. Personally I've never been attracted to the popstar chicks that the mainstream calls "hot" , but I've had a crush on Gaga ever since I saw her gorgeous face for the first time :} Also, not everyone thinks she's ugly; These are quotes from people that I showed pics of her to: "Oh, she's *pretty*!", "She's pretty....wow, she's really pretty", "Wow, she's pretty, huh?", "She's very beautiful, I like how she seems to have a normal body versus the models with eating disorders, it gets so depressing". :) :)